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Achieving the Cisco Collaboration SaaS Authorization can be a significant career milestone for sales engineers. Authorized partners have access to a range of benefits, including discounts on Cisco products, access to training and support resources, and the ability to market themselves as an authorized partner. Additionally, the certification demonstrates to clients that the sales engineer has a deep understanding of Cisco's Collaboration SaaS solutions and can effectively guide them through the buying process.

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Cisco Collaboration SaaS Authorization for PreSales Engineer Sample Questions (Q22-Q27):

NEW QUESTION # 22
What is required to provision a customer in Control Hub initially?

A. Site Name, Site Address, Contact, Phone Numbers, License Counts
B. Contacts, Phone Numbers, License Counts
C. Location, Contacts, Phone Numbers, License Counts
D. Site, Contacts, Phone Numbers, License Counts

Answer: A

Explanation:
To provision a customer initially in Control Hub, the following information is required:
Site Name: The name of the customer site.
Site Address: The physical address of the customer site.
Contact Information: The contact details for the primary administrator or point of contact.
Phone Numbers: The phone numbers that will be associated with the customer's Webex Calling service.
License Counts: The number of licenses required for the customer based on their expected usage.
These details are necessary to create a customer profile and allocate the appropriate resources and licenses for Webex Calling services.

NEW QUESTION # 23
What are two features of Webex Edge? (Choose two.)

A. Audio
B. Connect
C. Analytics
D. Management
E. Touch Ten

Answer: C,D

Explanation:
Webex Edge is a set of services that enables integration between Cisco Webex cloud services and on-premises collaboration infrastructure. The two features relevant to this question are:
Analytics (Option B):
Webex Edge for Devices provides detailed analytics that help organizations monitor and manage their collaboration infrastructure effectively. These analytics include data about usage, performance, and device health, which can be crucial for optimizing the collaboration experience and troubleshooting any issues that may arise.
Management (Option D):
Webex Edge provides comprehensive management capabilities, allowing organizations to control and configure their devices and services. This feature enables centralized management, firmware updates, and troubleshooting through the Cisco Control Hub, which is the central management portal for Cisco Webex services.
Cisco Reference
Information about these features can be found in the Cisco Webex Edge documentation and the "WebEx-Overview.pdf" which explains the integration capabilities with Webex Edge for both Analytics and Management.

NEW QUESTION # 24
A partner is working with a customer who needs a Hunt Group and has assigned the feature to the customer site. What is the next step to configure this site feature?

A. assign a device
B. assign a user
C. assign a pilot number
D. assign the license

Answer: C

Explanation:
After assigning the Hunt Group feature to a customer site in Webex Calling, the next step is to assign a pilot number. The pilot number acts as the entry point for incoming calls to the Hunt Group, allowing the system to distribute these calls according to the Hunt Group settings, such as the specific sequence or pattern in which the calls are delivered to the designated users.
Cisco Reference
Webex Calling configuration guidelines provide details on setting up Hunt Groups, including the assignment of pilot numbers.

NEW QUESTION # 25
Which email address should a partner provide in the CCW order to configure a customer?

A. End-User Contact
B. Provisioning Contact
C. Enterprise Contact
D. Customer Contact

Answer: B

Explanation:
When configuring a customer through a CCW (Cisco Commerce Workspace) order, the partner should provide the Provisioning Contact email address. This email address is used for setting up and provisioning services for the customer, ensuring that all required information and communication is directed to the appropriate person responsible for managing the deployment.
Cisco Reference
Cisco's CCW guidelines detail the importance of providing accurate contact information, including the provisioning contact, for customer configuration.

NEW QUESTION # 26
Which functionality do partners have with Cisco Commerce Workspace (CCW)?

A. quote and transact orders for both traditional resale, subscription, and annuity orders
B. transact orders for distributors
C. order only for resale and subscription offers
D. quote and order resale for product orders

Answer: A

Explanation:
Cisco Commerce Workspace (CCW) provides partners with the functionality to quote and transact orders for a variety of Cisco offerings, including traditional resale, subscription-based services, and annuity orders. This platform allows partners to manage their transactions, configure solutions, and provide pricing and quotes for different types of Cisco products and services.
Cisco Reference
Information on the capabilities of CCW can be found in Cisco's Partner and CCW documentation.

NEW QUESTION # 27
......

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Rob Hill Rob Hill

Biography

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